Privacy Policy

Crossed Wires Engineering Limited ("we", "us", or "our") is dedicated to protecting your privacy. This Privacy Policy details how we collect, use, and safeguard your personal information when you visit our website or enquire about our engineering services.

1. Personal Data We Collect

We only collect information that you directly provide to us, which may include:

• Contact details: Your name, company name, and email address (e.g. when you contact enquiries@cw-eng.co.uk).
• Project requirements: Technical details related to your test systems or LabVIEW project configurations that you share via our contact form or emails.

2. How We Use Your Data

We process your data for the following legitimate business purposes:

• To respond to your enquiries, technical requests, and support queries.
• To prepare project proposals, quotes, and carry out administrative billing/invoicing processes.
• To satisfy legal and regulatory demands under UK corporate law.

3. Data Sharing & Safeguards

We secure your personal information through appropriate technical and organizational systems. We do not sell or leak your details to third parties. Data is shared only with standard administrative and cloud services (such as secure email hosts, accounting systems) necessary to execute client work, or if explicitly required by UK law.

4. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you hold specific rights, including the right to request access to, correction of, or erasure of your personal data stored by us. To invoke any of these rights, please get in touch with us at enquiries@cw-eng.co.uk.

5. Contact Details

For questions or comments regarding this policy or our data practices, please contact:

Crossed Wires Engineering Limited
Office 133, 18 Young Street, Edinburgh, EH2 4JB
Email: enquiries@cw-eng.co.uk
Company Number: SC653635 (Registered in Scotland)